Refund and Return

Refund and Return Policy:

30-Day Return Policy: We want you to be thrilled with your cosmetic purchase. If you are not satisfied with your cosmetic product, you may return it within 10 days of receiving it. Please contact our customer support team to initiate the return process.

Return Eligibility: To be eligible for a return, the cosmetic item must be unused, unopened, and in its original packaging. Returns that do not meet these criteria may not be accepted.

Refund Process: Once your cosmetic return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within 5-7 business days.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure that we receive your returned cosmetic item.

Damaged or Defective Cosmetic Items: If you receive a damaged or defective cosmetic item, please contact us immediately with photos of the product and packaging. We will provide instructions on how to proceed with a replacement or refund.